Shipping Policy

Shipping Carriers

All orders are shipped via Canada Post, using real-time, auto-calculated rates at checkout. This ensures you receive the most accurate and cost-effective shipping options available based on your location and the size of your order.

Processing Time

Orders are typically processed and shipped within 2–5 business days. Custom orders or large quantities may require additional time — we’ll contact you if any delays occur.

Shipping Times

Shipping times vary depending on your location and the shipping method selected at checkout. Estimated delivery times are provided by Canada Post and are not guaranteed by Doerksen Leather.

Shipping Within Canada

We ship nationwide across Canada. You’ll be able to select your preferred shipping option during checkout, and costs will be displayed before you finalize your order.

International Shipping

We currently offer international shipping to select countries. If international shipping is available to your location, you’ll see options and pricing at checkout. Please note that customers are responsible for any customs duties, import taxes, or fees that may apply.

Order Tracking

Once your order has shipped, you’ll receive a confirmation email with a tracking number so you can follow your package until it arrives at your door.

Shipping Issues

If your package is delayed, lost, or arrives damaged, please contact us at [your email address] and we’ll work with Canada Post to resolve the issue as quickly as possible.